Covid-19 - Information & Support

Live Covid-19 updates 

BaNES, Swindon & Wiltshire Live: Covid 19 Information

BANES CCG, council, virgin care and 3SG have come together to form 'The compassionate community hub'.  This service seeks to assist those who are self-isolating or shielding and those that are clinically the highest risk people in our community, who are in need of help.  This can be accessed 7 days a week, 9am - 5pm on 0300 247 0500.  Support is offered in multiple areas including medication delivery, food, physical and mental well being, financial advice, housing, volunteering access, family support, public health advice and council services.  Click here for more information.

Village Agents

The village agents are available across the Chew Valley for telephone support if you'd like to speak to someone during this stay at home time. If you require assistance from them please call 01275 333700. Signposting to local volunteer groups and also 0300 247 0050 for help with money, tenancy, care and support of other kinds.

Chew Valley and Keynsham Befrienders

If you or someone you know are finding things difficult at present, Chew Valley and Keynsham Befrienders are here to help. They help people who are struggling with symptoms such as anxiety, depression, loneliness and more, their service is provided by matching a befriender to a patient and phoning on a daily basis at times to suit both.

For more information, please visit 

If you think you'd benefit from their service or would like to discuss further, contact Mary Jones on 01275 475154 or e-mail

Further information and help regarding Coronavirus

National Domestic Violence Helpline: 0808 2000 247

NSPCC helpline: 0808 800 5000 If you are worried about a child, even if you are unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on 'Coronavirus and your wellbeing'

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing.  Specific advice on managing self-isolation and anxiety about coronavirus.

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